Are Factory-Reconditioned Tools Any Good?

Insider Advice

If you’re looking to save money on power tools, consider going the “factory-reconditioned” route. Most of the time they’re good- quality tools that somebody just changed their mind about after they opened the box, or they returned it because of a defect. These tools are sent back to the manufacturers, who fix whatever’s wrong with them and then sell them again at a discount. “The product is good and often comes with a warranty,” says Jason Swanson of Techtronic Industries, makers of Ryobi and Ridgid power tools. “All of our refurbished tools are inspected and rebuilt as needed by trained technicians.” You’ll find factory-reconditioned tools online at sites like cpooutlets.com, directtoolsoutlet.com and acmetools.com.

Meet the Expert: Jason Swanson is vice president of communications for Techtronic Industries. He’s been in the tool business for more than 20 years.